Why did no one ever tell me what iced coffee actually was?
I got a job at Chick-fil-A the summer I was 15-years-old. I told my boss when he interviewed me that once school started again, I would only be available to work like one day a week. He said that was acceptable, and he hired me on the spot.
I started in July, and let me tell you, I think they just forgot to train me or something. I mean I SUCKED. In full transparency, I think my sucky-ness was 50% due to my lack of training and 50% because I was not made to work in the food industry. I asked questions constantly because no one taught me how to do things, but I also always forgot their answers to my questions. So, yeah, it's at least half on me and half on them.
So here's the iced coffee incident: I was working my very first morning shift, and no one explained to me the different things we served for breakfast. Someone came to my register and ordered an iced coffee. I had never had iced coffee before, much less made it for someone. So I did the only thing I could think to do. I took a regular coffee cup, filled it up with hot coffee, and poured ice on top of it. As you would think, the ice melted quickly. So, I kept walking back and forth between machines and adding more coffee, then more ice, then more coffee, then more ice. All of that, to no avail. I just looked stupid. Thankfully, before I tried to give the poor customer (who must have thought I was insane) a cup full of watered down hot coffee, another employee came over and asked me what in the world I was doing.
I just replied, "Well, they ordered iced coffee, but the ice keeps melting, and I don't know what I'm supposed to do to fix it." She smiled at me with a "bless your heart" kind of smile, and informed me that we had pre-made cold brew in a jug in the fridge. And I said, "We have a fridge?!"
That pretty much sums up what every day was like during my short time at Chick-fil-A. Whose fault was it? You can decide for yourself. But regardless, you could probably guess that I didn't work there much longer.
After school started, they stopped scheduling me, which, if you didn't know this, that's how Chick-fil-A fires people. It was fair. So, one day, I tried calling my boss, and he didn't answer. Then, he called me in the middle of a pep rally. That was an interesting encounter. I decided to just bail, and I texted to say I was quitting (in kinder terms obviously). He told me he understood and that all I needed to do was turn in my uniform. So, clearly, he had been patiently waiting for me to make that decision. The end.
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